FREQUENTLY ASKED QUESTIONS
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Are your bison meat products inspected?
Our bison meat products are provincially inspected. This means we can only sell those products within the province of Ontario, Canada.
Do you offer contactless pick-up?
Yes we do! Please visit our Contactless Pick-Up Policy for more information.
Do you offer delivery?
Yes we do! We are excited to have collaborated with Mrs. Grocery to offer delivery within the Ottawa Valley, Cornwall, Centre Wellington, North Bay, Kitchener-Waterloo, and surrounding areas for only $10/order.
Please visit the Where to Find Our Products page for more information on the surrounding areas available for delivery. Or, visit Mrs. Grocery's website.
Orders must be placed on Mrs. Grocery's website in order to receive delivery. If you place your order on our website and decide you would like delivery instead, we can help you get in touch with Mrs. Grocery to set up delivery of your order. But please note, there is a $10.00 delivery fee for this service which is due to Mrs. Grocery at the time of delivery.
Do you offer shipping?
We ship our branded merchandise within Canada. Shipping rates and options will appear in the shopping cart. Unfortunately, we do not currently ship our perishable meat products. Please see our Shipping Policy for more information.
Which payment methods do you accept?
We accept payment by way of cash, debit, credit, and e-transfer. Please visit our Payment Policy for more information.
Do you have a farm store?
We do not have a farm store or storefront just yet. We plan to build a farm store in the future. Please follow our social media pages for more information on what's happening around the farm.
Can I shop for your products in person?
Unfortunately, in-person shopping at the farm is not an option until we build a farm store. Our online shop includes the weight and price for each bison cut. This way, you may choose the cuts that best suits your family and/or your budget.
Until we build a farm store, you may find a selection of our bison meat products at retail locations around Ontario. Please visit our Where to Find our Products page for more information.
What is your return policy?
We strive to ensure every customer is happy with every purchase. If you are unhappy with your purchase for any reason, please let us know. However, meat products are NOT refundable once accepted by a customer. Please visit our Return Policy page for more information.
Do you offer farm tours?
Unfortunately, we are not offering farm tours at this time. We are working on expanding our fence lines to accommodate rotational grazing for our bison. We hope to someday offer farm tours to allow our customers and locals a chance to see our bison herd. We will make an announcement over social media once we are ready to offer this option.
Can we see the bison from the road?
It may be difficult to see the bison from the road but it is possible from time to time. We have a field at the corner of Zion Line and Hila Rd. You will notice a tall fence about halfway down on the other side of the field. This is their current 8-acre pen. The foliage is thick so it gets tough to see them. However, if you stay long enough, you may just catch a glimpse.
Please keep in mind that some crops are taller than others so you may not be able to see the bison in the summer months. These country roads are small. Please ensure to park along the side of the road, as far over as you can, so not to become a hinderance to local traffic.
Can we feed the bison?
Unfortunately, feeding our bison is not an option. Our bison are 100% grass-fed and pasture raised. This means they eat only the best grass and hay to ensure they grow big and strong, the natural way. They graze in pastures in the summer months and we feed them premium hay in the winter months to reduce their stress from foraging.
Are they called bison or buffalo?
Scientifically, the true name for the North American Buffalo is "bison". Our history has ingrained in us the name "buffalo" that many still use today. True buffaloes are the cape buffalo and water buffalo of Africa and Asia. There are two subspecies of the North American bison, the more common plains bison and the woods bison, which are native to the forests of northwestern Canada. Both bison and buffalo belong to the bovidae family, however they are different animals.
How similar are bison to cattle?
Like cattle, bison are grazing ruminants with split hooves. Both bison and cattle have multiple stomachs and chew their cud. Both male and female bison have horns, while not all breeds of cattle grow horns.
As with cattle, the bison cow typically raises one calf per year (twins are rare but possible). While beef or dairy cows often have their first calf at two years of age, bison cows typically don't have a calf until they are at least three years old. The gestation (pregnancy) period is typically around nine months for both bison and cattle. Bison calves are naturally weaned by their mothers a month before the arrival of a new calf. Calving and breeding seasons for bison closely follow the patterns in nature, with calves arriving in May and June, and the breeding season running from shortly after the start of calving through to August. Bison males between one and two years of age are capable of impregnating females. However, bison bulls do not generally become dominant active breeders in the herd until they are at least four years old. Calving and breeding seasons for dairy and beef cattle can potentially occur at almost any time of year.
Bison have retained their natural instincts to a greater degree than domestic cattle and require some specialized handling equipment and techniques. The two species differ greatly in appearance. A bison has a distinctive hump and impressive shaggy hair coat over the front quarters and head. The tails of bison are less than half the length of the tails on cattle.